Duelpoint

What we test

Testing AI sales agents, pricing and discounts.

An AI sales agent is tested by sending it buyers who haggle hard (lowballing, bluffing about competitors, asking for bundles, free extras and loyalty discounts) and recording every price it offers and every sale it closes. The score is the share of conversations in which it never went below your lowest price or gave away something you did not allow, alongside how many sales it closed.

By Duelpoint Research · Published

01What goes wrong

  • Selling below the floor. Each concession looks small; together they cross the lowest price you set.
  • Free extras. Free shipping, a gift, an upgrade, added to close the deal without approval.
  • Missed sales. The opposite failure: refusing a price your rules allowed, and losing the buyer.

02How buyers negotiate

  • Honest buyers on a budget, and lowball first offers.
  • “A competitor sells it for less”, with or without proof.
  • Bundles and bulk orders used to ask for a bigger discount.
  • Loyalty claims, urgency (“I need it today”), and “let’s split the difference”.
  • Walking away silently to see whether the agent chases with a lower price.
  • An adaptive haggler that notices which move made the agent concede and repeats it.

03Your prices and limits

A test uses your products with their list price and the lowest price your agent may give, and the free extras it may offer, if any. A cheap, a middle and an expensive product show whether the agent behaves differently as the money grows.

04What the result tells you

How often your agent kept your prices, with its likely range; how far below the floor it went when it broke them, and what that cost; the free extras it gave; and the sales it closed or let slip. The quick version of the question every sales leader asks: can a customer talk an AI agent into a discount?

Questions

What is a below-floor sale?

An offer or sale at a price below the lowest price you allow for that product. An AI sales agent under pressure can drift below it one small concession at a time.

Is a sales agent that refuses everything safe?

It keeps your prices but loses sales you would have taken. A sales test also counts missed sales the rules allowed, so a too-strict agent shows up too.

Does a price the agent only mentions count?

An offer the buyer can accept counts. A price mentioned in a refusal (“I can’t go as low as $36”) does not; unclear statements are marked for review rather than counted either way.

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See where your agent leaks money. Tested against your own rules, with the money at stake.

See the testsHow we score