01The options
| Option | Strongest at | What Duelpoint adds |
|---|---|---|
| AI evaluation platforms | Answer quality, regressions, datasets, tracing and model-graded scoring across many use cases | Multi-turn commercial attackers against your own money rules, scored by outcomes, with costs |
| Security red-teaming tools | Prompt injection, jailbreaks, data exposure and other security weaknesses | Commercial pressure (haggling, refund pushing, supplier tricks) and how often it costs money |
| Your agent vendor’s own testing | Testing within its platform, often free and quick to start | An independent party, the same method for any platform, scripts you cannot tune against |
| Manual QA and transcript review | Tone, brand voice, judgement on unusual cases | Hundreds of conversations, rates with ranges, exact outcome checks |
| Building your own | Full control, tuned to your systems | Ready now, maintained, independent, with a referee and statistics already built |
02When another option is better
- AI evaluation platforms: You need broad quality monitoring across many kinds of task.
- Security red-teaming tools: Your main question is security, not commercial loss.
- Your agent vendor’s own testing: You only need a quick check while building.
- Manual QA and transcript review: You are prototyping, or checking tone.
- Building your own: Testing is core to your product and you can maintain it.
- Duelpoint: your agent can refund, discount, ship, pay or show customer records, and you need to know how often it gives way, and what it costs.
03Approaches compared
Choosing a tool? See the buyer’s guide.
Questions
Why are no products named here?
Products change quickly. We compare kinds of tool, and will only name a product once every statement about it has been checked against its own documentation.
Can Duelpoint be used alongside these?
Yes. Most teams keep their evaluation platform for answer quality, their security testing for the system, and add Duelpoint for what the agent does with money.
See where your agent leaks money. Tested against your own rules, with the money at stake.