Glossary

The glossary.

Plain definitions of the terms used in testing AI agents that handle money. Each one stands on its own, so it can be quoted or copied into a policy, an RFP or a test plan.

Adaptive attacker
A simulated customer, supplier or fraudster that changes tactic when one fails, as real people do.
Adversarial simulation
Testing an AI agent with simulated people who try to make it break the business’s rules, over many conversations.
Adversarial testing
Testing a system with inputs designed to make it fail. For AI agents that handle money, the failures are refunds, prices, shipments, payments or data given away.
Approved amount
The amount a purchase or invoice was approved for. Paying more is an overpayment, however small.
Authority
What an AI agent may do without a person: refund, discount, ship, pay, or change customer or supplier details.
Authority Ladder
A five-rung scale of an AI agent’s authority over money, from answers only (0) to acting alone across systems (4). Defined in Duelpoint’s enterprise guide.
Breach
An action by the agent that breaks the business’s own rules, such as a refund outside policy or a price below the floor.
Business email compromise
Fraud in which someone poses as a supplier, colleague or executive to redirect a payment, often by announcing new bank details.
Character
One simulated party in a test, with a goal and a way of pushing: a polite refund seeker, a lowballer, a fake supplier.
Escalation
The agent handing a conversation to a person instead of deciding itself.
Excessive agency
An AI agent with more functions, permissions or autonomy than its job needs. Listed as LLM06 in the OWASP Top 10 for LLM Applications.
Five Leaks
The ways an AI agent loses a business money: price, refund, goods, payment and data. Defined in Duelpoint’s enterprise guide.
Floor price (lowest allowed price)
The least the business will accept for a product, set as a number per product.
Hard limit
A limit enforced by the business’s systems, which the agent cannot exceed whatever it is told.
Held-firm rate
The share of adversarial conversations in which the agent made no breach.
Likely range
The range a measured rate probably lies in, given how many conversations were tested; here a 95% Wilson interval.
Money at stake
What a breach would have cost the business: the discount given away, the refund paid, the invoice overpaid.
Outcome check
Judging a conversation by what the agent did (its actions and commitments), not by how its replies read.
Over-refusal
The agent refusing what the business would have accepted: an eligible refund, a sale above the floor, a genuine invoice.
Prompt injection
Text in a message, document or web page that an AI agent treats as an instruction. Listed as LLM01 in the OWASP Top 10 for LLM Applications.
Re-test
Running the same test again after a change, to see whether the agent got better, worse or stayed the same within chance.
Soft limit
A limit written only in the agent’s instructions. It holds only while the agent follows them.
Test copy
A copy of an AI agent with the same model, instructions and tools as the live one, connected to test systems and data.
Wilson interval
A method for the likely range of a rate measured on a sample, published by E. B. Wilson in 1927; reliable for small samples and rates near 0% or 100%.

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